Shipping Information
At the checkout page, you will be able to select from these different shipping options:
- Standard UK shipping (small orders): £2.50 + 50p for every additional item
- Standard UK shipping (fixed rate): £3.95
- Tracked UK shipping: £8.00
** International Shipping Notice** At the moment, I am not offering international shipping for website orders due to the new shipping regulations coming into effect soon (mainly effecting shipping to the EU). If you have any questions, please don’t hesitate to get in touch, I can work out exactly what the shipping cost would be for your order/ country.
I aim to dispatch your order within 2-3 days from purchase. Please contact me if you need your order by a specific date, and I can confirm whether this will be possible. Orders are sent with Royal Mail 2nd Class and should arrive within 2-3 working days from dispatch (this can take longer during busy periods, such as Christmas). If you need your order to arrive more quickly please select the Tracked shipping option. You will be notified by email when your order has been shipped.
I package your orders with great care, and use eco-friendly packaging materials where possible (so please be sure to recycle or reuse this material)
Returns Policy
The returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund.
If you should wish to return an item within the 30 days, please get in touch through the form on the contact page. You will need to let me know your name, order number and reason for wanting to return the item. You will be responsible for paying for your own shipping costs for returning your item. If you are shipping items that come to £50 or over, I would recommend using tracked shipping.
Once your return is received and inspected, I will arrange a refund for you (excluding delivery fees). To be eligible for a return, your item must be unused and in the same condition that you received it.